TrueNorth Consulting Leadership

John Zook, Practice Director, TrueNorth

John Zook is the TrueNorth Practice Director. John has over 30 years of experience in technology including over 14 years of both domestic and international public sector experience.  A former IT Director and CTO, John combines operational and programmatic knowledge of ERP systems and technologies with over 12 years of strategic planning and performance management expertise. His educational qualifications include BSEET, MSIS, MBA, and a  Doctorate (ABD) in Human and Organizational Systems.

John is the TrueNorth Practice’s thought-leader responsible for the development of its performance management methodologies while also actively architecting solutions on a client-by-client basis. He is a highly skilled and knowledgeable performance management expert skilled in the leading performance management disciplines including: Balance Scorecard, Lean, Six Sigma, Managing for Results, Managing by Objective, Activity Based Management, Performance-based Budgeting, and Product-based Budgeting.

Kimberly Butterworth, Senior Management Consultant and Project Manager

Kim Butterworth has over 16 years work experience spanning various industries as a strategic planner, operations manager, project manager, and recruiter. Kim led the implementation of the Strategic Planning Initiative at the County of Chester, a project that included performance management and related financial analysis. Her experience includes over 10 years of project management experience combined with a functional performance management background.

Kim has worked with organizations in both public and private sector, varying in size from small start-ups to international corporations. She combines over 16 years of Human Resource experience with specialized knowledge of Six Sigma, Performance-based Budgeting, Activity-based Management and Managing for Results.